Frequently asked questions
Answers to the most common questions about GymAlinar women's gym in Sarajevo.
Registration & access
How do I become a GymAlinar member?
Simply register through our website or come to the gym reception. It only takes a few minutes.
What is the minimum age to train?
The minimum age is 13. Members under 18 need written consent from a parent or guardian when signing up.
What do I need for my first visit?
Clean indoor-only sports shoes, comfortable sportswear and a towel for the machines. Water is recommended, and you can also buy it here.
Membership & payment
Which payment methods are available?
We accept cash, all types of bank cards and bank transfers to our account.
Can I freeze my membership if I'm ill or travelling?
Yes, memberships can be frozen for up to 30 days, only with valid medical documentation.
Are payments refundable?
Memberships are generally non-refundable, except in cases defined by consumer protection law or if the gym cannot provide the agreed service.
Using the gym
What are the gym's opening hours?
We're open every day from 07:00 to 23:00, including weekends. Holiday changes are announced on social media.
Is the gym really women only?
Yes, GymAlinar is a 100% women-only gym. Men are strictly not allowed (except authorised technicians by appointment).
Can I bring my child while I train?
For safety reasons, children under 13 aren't allowed in the training area. Those over 13 must be registered members.
Safety & health
What if I get injured during training?
Our staff are trained in first aid. Contact reception right away; a first-aid kit is always available.
What hygiene rules apply?
A towel is required on all machines. Equipment is disinfected regularly and disinfectant is available for members too.
Staff & trainers
Do you have personal trainers?
Yes, we work with certified female personal trainers. Contact us for packages and prices.
Can someone show me how to use the machines?
Of course! Our staff will happily show you how to use any machine on your first visit or on request.
Privacy & data
Is filming allowed in the gym?
Photographing or filming other members without their explicit consent is strictly forbidden and may end your membership.
How is my personal data stored?
To the highest security standards and GDPR rules. We use it only to manage your membership and never share it with third parties.
Issues & support
I lost my membership card, what should I do?
Report it at reception immediately so we can block the old card. A replacement card is charged per the current price list.
Who do I contact with a complaint?
Send complaints or suggestions to management at info@gymalinar.ba or tell reception. Your opinion matters to us!
Other
Do you have parking?
Yes, free parking in front of the building is available to all members while they train.
Do you have Wi-Fi?
Yes, free fast Wi-Fi is available throughout the building. Ask reception for the password.
Didn't find your answer?
Our team is here to help. Get in touch and we'll reply as soon as possible.